Privacy Policy

1. Controller

The controller for this website and the Keep it Simple Booking service is:

2. Purpose of this website

Keep it Simple Booking is a service for businesses and commercial users. This website serves to provide information about the product, enable contact, demo requests and the conclusion of B2B services.

3. What data we process

Depending on how you use this website or our service, we process in particular:

• Contact data such as name, email address, phone number
• Company-related information
• Contract and billing data
• Technical data such as IP address, browser information and server logs
• Content you submit via forms, demo requests or support requests

4. Purposes of processing

We process data in particular to:

• Respond to inquiries
• Provide demos
• Prepare, conclude and execute contracts
• Provide support
• Ensure the security and stability of the website and the product
• Comply with legal obligations

5. Legal basis

Where the GDPR applies, we process data in particular on the basis of:

• Art. 6(1)(b) GDPR (contract / pre-contractual measures)
• Art. 6(1)(f) GDPR (legitimate interest in secure and efficient operations)
• Art. 6(1)(c) GDPR (legal obligations)

6. Hosting

The product (the booking platform) is hosted on servers in the EU. Where we use external technical service providers for hosting or infrastructure, they process data exclusively on our behalf and according to our instructions. This website itself is hosted with Vercel; you can find more details in the following section.

7. Vercel (hosting of this website and web analytics)

This website is hosted by Vercel Inc., 440 N Barranca Ave #4133, Covina, CA 91723, USA (“Vercel”). When you visit the website, Vercel automatically processes technical data such as your IP address, date and time of access, browser and device information, and server logs. This processing is necessary to deliver the website and to ensure its security and stability. The legal basis is our legitimate interest in the secure and reliable operation of the website (Art. 6(1)(f) GDPR). Vercel acts as our processor; we have concluded a data processing agreement with Vercel.

In addition, we use Vercel Analytics – but only if you have given your prior consent. Vercel Analytics works without cookies and produces anonymized, aggregated statistics about the use of the website (e.g. page views); no personal usage profile is created. The legal basis is your consent (Art. 6(1)(a) GDPR), which you can withdraw at any time with effect for the future. For information on data transfers to the USA, see the section “Data transfers to the USA”.

8. Resend (email delivery)

To send transactional and confirmation emails – for example after a contact or demo request – we use the service Resend, provided by Resend Inc., 2261 Market Street #5039, San Francisco, CA 94114, USA (“Resend”). Resend processes the data required for delivery, in particular your email address, your name and the content of the respective message. Resend acts as a processor exclusively on our behalf and according to our instructions; we have concluded a data processing agreement with Resend. The legal basis is the handling of your request or the implementation of pre-contractual measures (Art. 6(1)(b) GDPR) as well as our legitimate interest in reliable email delivery (Art. 6(1)(f) GDPR). For information on data transfers to the USA, see the following section.

9. Data transfers to the USA

With Vercel (hosting of this website, web analytics) and Resend (email delivery), we use service providers based in the USA. As a result, personal data may be transferred to the USA. Under data protection law, the USA is considered a third country. To safeguard these transfers, we have agreed the EU Standard Contractual Clauses (Art. 46(2)(c) GDPR) with these providers; where a provider is certified under the EU-US Data Privacy Framework, the transfer is additionally based on the adequacy decision of the EU Commission (Art. 45 GDPR). Beyond this, we do not transfer personal data to the USA.

10. Payment processing

Payments are processed through external payment service providers. The data required for payment is processed directly by the respective payment provider. We generally only receive the information we need for allocation and processing.

11. Communication / Forms / Demo

When you contact us or request a demo, we process the data you enter to handle your request and provide the desired access.

12. Recipients / Service providers

We only share data with service providers that are necessary for the operation of the website or the service, in particular in the areas of:

• Hosting / Infrastructure
• Payment processing
• Email delivery
• Technical maintenance and security

13. Storage duration

We store personal data only as long as necessary for the respective purposes or as required by statutory retention obligations.

14. No ID copies

As part of this service, no ID copies, passport scans or ID photos are stored, unless this is exceptionally required by law.

15. Your rights

Where the GDPR applies, you have, within the framework of the legal requirements, in particular the right to:

• Access
• Rectification
• Erasure
• Restriction of processing
• Objection
• Data portability

You can send related requests to info@neoverse-management.com.

16. Security

We take appropriate technical and organizational measures to protect personal data. However, complete security of all systems cannot be guaranteed.

17. Changes

We may update this privacy policy if required for legal, technical or operational reasons.